Sales Policy for Sparkle Treasures

Effective Date: November 26, 2024
Address: 875 Milford Street, New Hampshire, United States
Phone: 603-687-1399
Email: info@sparkletreasuress.com
Website: sparkletreasuress.com

Welcome to Sparkle Treasures! We are delighted to offer you a premium selection of high-end jewelry and accessories. This Sales Policy is designed to provide detailed information about purchasing from our store, ensuring a seamless and satisfying shopping experience. Please review this policy carefully before making any purchases.

1. Product Availability and Pricing

1.1 Product Availability

At Sparkle Treasures, we strive to maintain accurate inventory levels to ensure our products are available when you shop. However, due to high demand, certain items may occasionally become out of stock. In such cases, we:

  • Provide clear notifications on our product pages if an item is out of stock.

  • Offer pre-order options for select items, allowing customers to secure their purchase as soon as the product becomes available again.

1.2 Pricing Policy

All prices displayed on sparkletreasuress.com are in U.S. dollars (USD) and include applicable taxes unless otherwise stated. We reserve the right to update our prices without prior notice due to market conditions, promotional events, or changes in supply costs.
Important Note: Prices on the website may differ slightly from in-store prices due to ongoing promotions or exclusive online deals.

1.3 Promotions and Discounts

We occasionally offer promotional discounts and sales events. These offers:

  • Are valid only during the specified promotional period.

  • Cannot be combined with other discounts unless explicitly mentioned.

  • Require customers to enter valid promo codes at checkout to redeem.

2. Order Process

2.1 How to Place an Order

Placing an order on our website is simple:

  1. Browse our extensive collection at sparkletreasuress.com.

  2. Select your desired product and click “Add to Cart.”

  3. Review your shopping cart and proceed to checkout.

  4. Enter accurate shipping and payment information.

  5. Confirm your order and receive an email confirmation.

2.2 Order Confirmation

Once your order is placed:

  • You will receive an email confirmation containing your order details and estimated delivery date.

  • If there are any issues, such as payment processing delays, our customer support team will contact you promptly.

2.3 Order Modifications and Cancellations

You may request changes or cancellations for your order within 24 hours of placement by contacting us at info@sparkletreasuress.com. After this period, we cannot guarantee modifications as orders may have already entered the shipping process.

3. Payment Methods

We accept a variety of secure payment methods to ensure convenience and safety:

  • Credit and debit cards (Visa, MasterCard, American Express, Discover).

  • Online payment systems (PayPal, Apple Pay, Google Pay).

  • Bank transfers for bulk or wholesale orders (please contact us for details).

All transactions on sparkletreasuress.com are processed securely using SSL encryption, ensuring your personal and financial information remains confidential.

4. Shipping and Delivery

4.1 Shipping Methods

We partner with reliable carriers to deliver your orders promptly. Shipping options include:

  • Standard shipping: Delivery within 5-7 business days.

  • Expedited shipping: Delivery within 2-3 business days.

  • Overnight shipping: Delivery within 1 business day.

4.2 Shipping Fees

Shipping costs vary based on the destination and shipping method selected. Free standard shipping is available for orders over $150.

4.3 Delivery Timeframes

Estimated delivery dates are provided at checkout and depend on:

  • Shipping destination.

  • Selected shipping method.

  • Order processing times (typically 1-2 business days).

4.4 International Shipping

We currently offer international shipping to select countries. Please note that:

  • Customs duties and taxes are the buyer’s responsibility.

  • Delivery times may vary due to customs clearance processes.

5. Returns and Refunds

For details on our return and refund policy, please visit our Refund and Return Policy. In summary:

  • Returns are accepted within 30 days of purchase for unworn and undamaged items in their original packaging.

  • Refunds are processed to the original payment method within 7-10 business days after the return is received and inspected.

6. Customer Support

We value our customers and are committed to providing excellent service. For assistance with your order, feel free to reach out:

7. Warranty Information

Our jewelry and accessories come with a one-year warranty covering manufacturing defects. The warranty does not cover:

  • Damage caused by misuse, improper care, or accidents.

  • Normal wear and tear, including scratches or discoloration over time.

To file a warranty claim, please contact us with proof of purchase and detailed photos of the defect.

8. Special Orders and Customization

We offer customization services for select items, including engravings and bespoke designs. Please note:

  • Special orders require a non-refundable deposit of 50% of the total cost.

  • Production times vary based on the complexity of the design.

  • Customized items are non-returnable and non-refundable.

9. Privacy and Security

Your privacy is our priority. For details on how we collect, use, and protect your data, please refer to our Privacy Policy.

10. Terms and Conditions

By making a purchase on our website, you agree to comply with our Terms and Conditions. Please ensure you read and understand these terms before proceeding.

Thank you for choosing Sparkle Treasures. We look forward to serving you with exceptional products and unparalleled service. For any further inquiries, please contact us via info@sparkletreasuress.com or call 603-687-1399.